Reading time 3 min • Last reviewed Oct 8, 2026
How 1Red Protects Your Personal Data
Personal data is retained for a minimum of five years from your last transaction or account closure, and access is limited to named roles such as our Data Protection Officer and Money Laundering Officer. This page sets out what we collect, why, and the rights you can exercise at any time.
Claim £10,000 + 225 FSPrivacy Policy and Data Protection at 1Red
As online casino 1Red, we act as the data controller for every account on our platform, which means we carry gambling-regulation obligations alongside our general data duties. We collect registration details such as name, date of birth, email and phone number, correspondence sent through the website, email or live chat, your full transaction history, login and traffic data including GeoIP and browser or device information, any verification documents you submit, and survey responses where you choose to take part.
This information is processed for a defined set of purposes: running your bets and transactions, delivering our gaming services, providing support, carrying out identity verification, marketing where you have given consent, meeting our AML/CFT obligations, fraud monitoring, and internal market or statistical research.
Who handles your information internally
Access is restricted to specific roles: our Data Protection Officer, Money Laundering Officer, Payments and Anti-Fraud analysts, Customer Support, Customer Retention, and VIP managers. We use a unique ID and password to secure your account, with optional two-factor authentication available for an extra layer of protection when you sign in at log in.
Cookie Categories We Use
We rely on three categories of cookies to run the site and to understand how it is used, each serving a distinct purpose rather than a single blanket tracker.
| Category | Purpose |
|---|---|
| Required | Navigation and access to member areas |
| Functional | Session key, language and region settings |
| Advertising | Partner tracking of visits and registrations |
Required and functional cookies keep your session and preferences working correctly across the site, including when you browse our casino section, while advertising cookies are used only to measure how partners' visits and registrations perform.
Data Sharing, Transfers and Your Rights
Your information may be shared with group companies and partners, with payment processors such as Paysafe, with regulators, with marketing service providers, with law enforcement where legally required, and with other third parties where you have given consent. Where data moves outside the EU, EFTA or EEA, we rely on Standard Contractual Clauses, and by using the site you accept this arrangement.
We retain personal data for a minimum of five years from your last transaction or from account closure, and we do not action erasure requests made before that period has run. You can exercise a number of rights over your data at any time: access free of charge, correction, erasure where it is not absolute, objection, restriction, portability, withdrawal of consent, and the right to complain to a supervisory authority under Article 77 GDPR.
If you accept a prize or promotional reward, you also agree that we may use your name or nickname in related advertising. For questions about deposit records or verification documents tied to your deposit history, our team can be reached through the channels listed on our support page.